SV Partners aims to provide an efficient, fair and accessible mechanism for handling customer feedback or complaints.

Ways to provide feedback

Whether you wish to register a compliment, suggestion or complaint about a particular insolvency job, individual or internal department at SV Partners there are a number of ways to get in contact with us via phone, email or feedback form.

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How we handle your input

At all times we will respect your privacy and confidentiality.  SV Partners will endeavour to respond to all comments within 48 hours of lodgement.

To find out more about the SV Partners complaints process and handling procedure, please download a copy of the company Complaints Policy.

SV Partners is committed to cultivating a culture of transparent and ethical behaviour, recognising the importance of a safe environment where people are encouraged to speak up and raise concerns. For more information regarding the SV Partners Whistleblower process and handling procedure, please download a copy of the company Whistleblower Policy.

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